After more than 30 years of working with startups and new products, it still shocks us at how difficult finding a good brand name is. Just last week, we were talking with a founder who shared her startup’s name and then asked what we associated with that name. I can assure you our immediate associations were quite different from what the startup does. Her response, “Yes, we hear that all of the time. So, here’s our tagline – We’re not an X. Instead, we’re an Y.” So we thought it was time for Brand Naming 101.
What does Minimally Viable Marketing look like for a Startup?
By now you’ve heard us use the term MVP (Minimally Viable Product) many times. A few weeks ago, we did a talk about avoiding startup failure with SCORE, the small business mentoring group of retired executives. One question we were asked at the end – “Would you agree that it’s better to just have a Facebook page than a bad website?” We gave a most emphatic – No! So let’s talk about what is the Minimally Viable Marketing you need.
Even Startups Need the Right Tool for the Right Job
Recently, we were doing a trail run at a state park. We tend to run for a reasonable amount of time. That means that we need to carry some sort of liquids to hydrate. For years, we’ve used a Fuel Belt to carry a couple of 8-ounce bottles we can sip from. But, we recently switched to a Nathan hydration pack. During my first run, I realized how much more pleasant and faster my run was with the new hydration pack. How can such a simple change have a meaningful impact on my run?
Well, the two hydration options really have different purposes. We got the belts when we were mostly running on streets. But when we moved to trails, the bottles topple out when you run down even little hills. When this happens, and it happens alot, you have to stop, pick the bottle up, clean the dirt off the top, and then be prepared to get some grit in your mouth anyway. It’s manageable, but it takes time. Plus, no one likes dirt with their drink. The pack is just better for the trails – that’s where it was designed to be used.
For Startups at the Scaling Stage - What are the Biggest Icebergs?
In our last blogpost, we discussed the biggest debtbergs in the Growth stage. This blogpost is focused on the Scaling stage. The startup is selling something. It is moving to a growing venture in terms of products, customers, and employees. It may have the opportunity to get more significant funding through angel groups, and perhaps even A-round funding with venture capital investors. Significant investments in product development and support, marketing, and sales may follow. It likely now has a board of directors as well as one or more advisory boards. It is trying to accomplish extraordinary growth, or become a “Gazelle” (check the glossary in the book to find out more). Scaling requires moving from experiments to having known processes to escalate sales. Once again, the biggest challenges change across our Oceans of debtbergs…
For Startups at the Launch and Growth Stage - What are the Biggest Icebergs?
In our last blogpost, we discussed the biggest debtbergs in the MVP stage. This blogpost is focused on the Growth stage. The startup is selling something and has moved from one to a number of paying customers. Hopefully by now, there is a team in place and an advisory board. It may even be seeking some type of outside funding. At this stage, the startup is balancing making progress in the Human, Marketing, and Technical Oceans simultaneously. So, the biggest debtbergs now include…
For Startups at the MVP Stage - What are the Biggest Icebergs?
In our last blogpost, we discussed the biggest debtbergs in the Pre-Revenue stage. This blogpost is focused on the MVP stage. As a reminder, at this stage a startup has begun building its management team, is developing an MVP (Minimally Viable Product), and is engaging with customers for proof of concept. But, it probably is self-funded or has friends and family for financial support. Now, the biggest debtbergs to avoid have changed from the Pre-Revenue stage…
For Startups at the Pre-Revenue Stage - What are the Biggest Icebergs?
Our goal in The Titanic Effect: Successfully Navigating the Uncertainties that Sink Most Startups is to help startups steer around hidden debts, or debtbergs, on their path to success. These debtbergs arise because there are decisions startups have to make where the best possible path is uncertain. And, the consequences of these choices are like icebergs in that they are only partially visible. In the book, we detail 33 different debtbergs a startup might encounter, across the four Oceans of Human, Marketing, Technical and Strategy choices. As we’ve started using these materials with different audiences, we’ve recognized that the biggest, most dangerous debtbergs vary based on the stage of the startup. So, this blogpost and the next three detail the biggest debtbergs to manage at each stage of a startup. Check out the biggest debtbergs at the Pre-Revenue stage…
Know thy Competition
You have to be aware of your competition in order to establish customer value and differentiate yourself. That premise applies even to books like The Titanic Effect: Successfully Navigating the Uncertainties that Sink Most Startups. So, it’s time for us to take a look at our competition.
Most retailers are a bit of a “walled garden” in that they have lots of data they don’t share with the vendors whose wares they sell. This includes books. What we do know is which are the best-selling books in the categories of “startups,” “new business enterprises,” and “starting a business.” Of course, which specific books are in the top 3 to 10 do change over time. But for the last year, two books have held steady in the top 10, typically at #1 and #2. They are Peter Thiel’s Zero to One and Eric Ries’ The Lean Startup. So, let’s look at what makes our book different from these.
Metrics, Metrics: Which Marketing Metrics Should Your Startup Keep Track Of?
We’ve all heard the phrase, “You can’t manage what you don’t measure.” But after reviewing several dozen startup updates and seeing blogpost after blogpost with lists of metrics, it feels like a founder could spend a significant amount of time just compiling and tracking metrics. Every investor has their favorite metric. So, many startups end up monitoring nearly everything. Or, the opposite – monitoring nothing.
The Most Important Marketing Iceberg by Startup Stage
We’ve started doing workshops using key ideas from our book, The Titanic Effect: Successfully Navigating the Uncertainties that Sink Most Startups. The goal of these workshops is to help startups identify which icebergs can be the biggest challenge by startup stage. Because, the primary tasks a startup undertakes changes by stage. So too, do the challenges they face.